Alcatel Lume wont send pictures attached to texts

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  • Question
  • Updated 1 year ago
  • Answered
does anyone know what settings you need to be able to send text messages with pictures attached-useless customer support closed at 9 and said you have to call them from another phone for the settings ?
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John Smith

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  • frustrated

Posted 1 year ago

  • 1
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Allan, Mobile Master

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You need to have data enabled to send picture messages.
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John Smith

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it is-after a few minutes i keep getting message transmission failure ? called tech support today and they said it cant be done while talking to them using that phone-they didnt say what settings couldnt be accessed?
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Allan, Mobile Master

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What plan are you currently on with Koodo?
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John Smith

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just found another link that said power off remove sim card and battery and then put back together and restart-this time it worked-thanks for
your help
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Allan, Mobile Master

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Just about to ask if you tried that! Glad you got it working!
(Edited)