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I recently revived a large bill for exceeding my airtime. all my calls................ but for a bill to go from $38 to nearly 100 is insane!!!! i called up customer service asking about a airtime notification (just like data notification). the people an the phone where very nice and understanding! The last guy i spoke with (a manger) agreed that there should be a notification and said he would do his best to help implement it! It is aug 26th 2013. hope to see this soon for every ones sake!
Any way, they helped me out with the over charges and received the complaint very well!! i was going to cancel and now im happy! thank you koodos customer service!