Airtime Charges

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  • Updated 9 months ago
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I've been charged for Airtime which I don't know what it is?!
I have unlimited plan Canada wide and there is nothing in my bill details showing for what this charge is being applied but still there is a fee in main bill for airtime. 
Please advise.
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Koorosh

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Posted 10 months ago

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Allan, Mobile Master

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Download and look at page 3 of your ebill. If you still dont understand, take a picture of and post it for us.
If you have unlimited airtime then the charge could be for long distance, data, etc.
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Koorosh

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Koorosh

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15 $ has been charged for identical number incoming calls while I have Canada wide plan
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Koorosh

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No I didn't. the plan is as same as the first day: 6 GB + no limit call and text Canada wide for 49$.
I just changed the Number ...
looking through the bill, shows for the same number that I have been charged, there is no fee in other calls!
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Koorosh

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any answer?
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Chad Burr, Mobile Master

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We'll tag this for management ... It's odd.
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Koorosh

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tnx
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Bernard, Official Rep

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Koorosh looks like you changed to an Ontario phone from the original Quebec one. The plan you have becomes ineligible as it is for Quebec area codes. Please pick an Ontario plan that matches up with your Ontario phone number.  

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