Air Minutes not decreasing ¿?

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  • Updated 3 years ago
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I have been using my account with Koodo for almost 2 weeks and my Air Time is still 0 from 300 minutes. I ́m completely sure that I have been talking during work hours. I'm worried because I can not control my consumption of time.
Any idea of what is happening? It ́s the same on my Android app, on the web page and also in *611.
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Carlos Toledo

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Posted 3 years ago

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Hey Carlos,

Since we don't have access to your account information here, it's best that you give us a call at *611 free from your mobile or 1-866-995-6636 free from a landline. An agent will take a look into this for you. Thank you.

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