After switching to Koodo from Telus, my phone keeps deleting Koodo's APN.My phone is Samsung Galaxy with Android 4.0.4

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Photo of Jihyeon Jessie Yang

Posted 3 years ago

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Photo of Rocky Balboa

Rocky Balboa

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Factory reset the phone and input them again. If it keeps happening there's not much Koodo can do if the phone wasn't sold to you and the warranty was with another provider.
Thank you for your reply. It seems that nothing works unless I buy another phone. On the other positive side, I found that Koodo's APN is just deleted only when I turn off and  turn on the phone again. So...I just save its APN every time..Well..Koodo's internet is much slower than Telus and several times  I didn't get phone calls..spooky..well, the charge is half of what I paid to Telus so I will see how it goes. 

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