After I receive my phone bill, how much time do I have to pay before it becomes overdue?

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  • Updated 4 months ago
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Posted 4 months ago

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Allan, Mobile Master

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Until your next bill (30ish days). It should say on self serve and the top of your ebill the exact date.
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Ok cool, I haven't gotten the bill yet I just wanted to make sure I didn't have to pay it the day of. Thanks.
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Sophia, Mobile Master

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Make sure you check self service, in case you didn't get an email. Just a heads up that Koodo doesn't send paper bills (it wasn't clear from your message if you expected that or not) :)
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Dinh, Mobile Master

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@kevin: it is not always 30days and it is from "start date of your billing cycle" rather than the date of "notification of the bill". My billing cycle starts at the 6th each month. Koodo bill often required it to be paid by the end of month. Hence it was about 20-25days from the day I got the detail bill.

I would check the selfserve to have the exact date as Allan mentioned.