After I receive my phone bill, how much time do I have to pay before it becomes overdue?

  • 1
  • Question
  • Updated 4 months ago
Photo of kevin

kevin

  • 80 Points 75 badge 2x thumb

Posted 4 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,754 Points 50k badge 2x thumb
Until your next bill (30ish days). It should say on self serve and the top of your ebill the exact date.
Photo of kevin

kevin

  • 80 Points 75 badge 2x thumb
Ok cool, I haven't gotten the bill yet I just wanted to make sure I didn't have to pay it the day of. Thanks.
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Make sure you check self service, in case you didn't get an email. Just a heads up that Koodo doesn't send paper bills (it wasn't clear from your message if you expected that or not) :)
Photo of Dinh

Dinh, Mobile Master

  • 42,136 Points 20k badge 2x thumb
@kevin: it is not always 30days and it is from "start date of your billing cycle" rather than the date of "notification of the bill". My billing cycle starts at the 6th each month. Koodo bill often required it to be paid by the end of month. Hence it was about 20-25days from the day I got the detail bill.

I would check the selfserve to have the exact date as Allan mentioned.
(Edited)