''Additional Amount Due'' although I paid everything

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  • Updated 1 year ago
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Hello, I have this Prepaid baseplan for 15 dollars. I purchased it at the store and evrything works but it says ''additional amount due:15 $'' what does that mean? do I have to pay something again? this is still my first month and I did purchase a voucher and also used it to set up everything
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Annabel L.K.

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Posted 1 year ago

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Sophia, Mobile Master

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It just means that your next top up will need to be $15 to renew your plan next month. It's very confusing but no worries, you'll get used to it :)