''Additional Amount Due'' although I paid everything

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Hello, I have this Prepaid baseplan for 15 dollars. I purchased it at the store and evrything works but it says ''additional amount due:15 $'' what does that mean? do I have to pay something again? this is still my first month and I did purchase a voucher and also used it to set up everything
Photo of Annabel L.K.

Annabel L.K.

  • 72 Points

Posted 2 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 143,094 Points 100k badge 2x thumb
It just means that your next top up will need to be $15 to renew your plan next month. It's very confusing but no worries, you'll get used to it :)