Additional 2gb of data question.

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  • Updated 6 months ago
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I currently have the $55 1qb+1gb plan and I want to do the additional +2gb promo. I'm unable to add on the additional data with my current plan.If I were to change my plan to the regular $55 1gb plan, will the additional 2gb add be available?
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Wil

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Posted 6 months ago

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Allan, Mobile Master

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No. The bonus data is only for new or renewing (buying a new phone om the tab) customers.
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Robert, Mobile Master

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In other words, changing the plan is not sufficient. You need to change the phone in order to be eligible.
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Wil

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UPDATE: So I did send them an email a week ago about the promotion. The support basically said I've been a customer for 6 years and they were totally cool with changing my requested plan, even if I didn't meet the requirements. So now I have 3 gbs! 
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Erwin

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That's good to know Wil!

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