adding minutes to another phone

  • Question
  • Updated 2 years ago
  • Answered
my step son is in in alberta..he has run out of minutes with his pre paid koodo phone.. I do not have the password but want to add can I go about that?
Photo of Tracy Burgess

Tracy Burgess

  • 90 Points 75 badge 2x thumb
  • sad

Posted 2 years ago

  • 1
Photo of MatB


  • 32,418 Points 20k badge 2x thumb
1. You can reset your password on
2. You can ask him to use Prepaid IVR *611 option 2 to recharge and add Talk booster.
Photo of Get it solved !

Get it solved !

  • 4,014 Points 4k badge 2x thumb
Since the phone is with your son as i understood, you w'ont be able to call *611 but rather you can call 1-866-995-6636 ,and hopefully you have the Pin, so you can add minutes by using a Credit Card or a voucher.
Photo of David

David, Mobile Master

  • 39,504 Points 20k badge 2x thumb
Tracy, does your son have Internet access and/or access to email in BC? You could buy a physical (I mean the card itself) top up voucher at a Koodo kiosk or at WalMart, and email him the voucher code so he can enter it himself in Self-Serve. Just a thought!