Adding Add-ons.....

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  • Updated 2 years ago
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I want to add an additional plan to my account for 30 days. Can I preset today to start on a later date?
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Netty Alexander

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Posted 4 years ago

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Chad Burr, Mobile Master

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Not through self serve but I believe if you call in the reps may be able to do that for you.
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Joni Satchell

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my daughter is in Germany and is trying to text the add on code and it will not deliver the message, any ideas of what she needs to do as I am not with her


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Chad Burr, Mobile Master

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If the phone doesn't have service she (or whomever is responsible for the account) will need to call customer service and have roaming added. After which she will need to restart the phone.

Is she on prepaid by any chance? Prepaid will not function outside of Canada
(Edited)

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