Adding a 6th Phone?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
My youngest is getting a phone and we already have 5 on the account. Is there a way to add a 6th (from what I've read I'm guessing not)....and if not, can I move one of the existing phones off to a new plan (and lose the family calling) but keep the current plan it has (old basic no data plan for emergency only).
Photo of Gord Maier

Gord Maier

  • 90 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Hellothere


  • 680 Points 500 badge 2x thumb
Well, TELUS also says 5 is the limit, but my father's account has 9 lines, but we had to talk to customer service before we could add 5+ lines (and yes it is a regular consumer account). The TELUS rep who activated the 6th line said he'd never seen anyone be allowed to get more than 5 lines before on a consumer account.
So, give Koodo a call. I'd suggest talking to the payment department.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
I don't think Koodo has the same flexibility with the systems or retention capability as Telus does but it's worth a shot.