Adding $3 Intnl LD to Wireless Home phone

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  • Updated 11 months ago
I have just switched to Wireless Home Phone, and my number was ported today from Bell. I want to Add the $3 International LD Saver but Self Serve keeps telling me "Your plan is not eligible to be changed at the time". Am I just trying to be too quick or is there an issue?
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Daphne King

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Posted 11 months ago

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Sophia, Mobile Master

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I think you may indeed be too quick, Daphne. If it can wait, it's best to add it when the new billing period starts (probably in a few days)... if it's urgent, contact Koodo on Facebook and they will manually add it for you.
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Daphne King

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Thank you for such a quick response! I did wonder if I was too eager! I will contact via Facebook if I need to add it very soon.
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Daphne King

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My billing cycle does not end until Sept 5 and I really want to talk to my grandaughter n the US before then but cannot figure out how to contact Koodo via Facebook to get the LD Saver added by them. Any tips?
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Mayumi, Mobile Master

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David, Mobile Master

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As a Facebook user, go to Facebook.com/Koodo, and click on the Messag button near the upper right of the Facebook page.