Added-on too much!! ; (

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  • Updated 2 years ago
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my $100 was withdrawed from my bank because of $45 automatic add-on. I just use $15 base plan, so I want get back my $100...Is it possible?
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Ak jitake

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Posted 2 years ago

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rikkster, Mobile Master

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No, the remaining funds will appear as a credit on your account that you can use toward talk time or data now, or wait until your next renewal and apply the funds then. The system only takes what you instruct it to take from your bank account. You can try talking to customer service about this in the morning, but I think you'll get the same answer.
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Ak jitake

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Okay, thank you so much for answering my question....


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