Added Easy Roam today but want to remove it. But no option available?

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  • Updated 2 months ago
How to remove easy roam the day I added it.
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David Chan

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Posted 2 months ago

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Dinh, Mobile Master

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hi David,
You would need to do it in your selfserve. (Rate plan --> manage your add-on)
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David Chan

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Hi Dinh,

Thank for your prompt reply. I went in there and there was no option to remove it. I just added it like 30 minutes ago is that why it hasn't showed up yet? Because in the manage your add on's I can still add it but got an email saying it's added

Thanks 
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David Chan

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They also charge for that don't they though?

Underneath my add-ons it's only pay-per-use intl long distance. I don't see easy roam there.
(Edited)
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Dennis, Mobile Master

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Why do you want to remove it? Did you want to use the pay per use roaming rate instead?

Tip: If you don't roam, you don't get charged for easy roam!
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Dinh, Mobile Master

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@David: When you contact them, you should  mentioned that you couldn't do it yourself, and they will see if it is a glitch. They don't charge you for something you couldn't do it yourself.
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David Chan

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@Dennis Reading about all the comments on Easyroam some people get charged even on Wifi. And I don't want to go through the hassle unless I'm leaving town.

@DInh thank you! I will give that a try
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David, Mobile Master

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Since you can’t get charged unless usage is reported by a foreign carrier, I can’t see how you would be billed for being home on Wi-Fi.