Add-on question

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  • Updated 3 years ago
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I texted 30bundle to activate the add on but it didn't work and I was told to call the 611 number which I did but there are no prompts to manually do the add-on. How can I add this package on? Please advise. Cheers,
Nelson
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Nelson Huynh

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Posted 3 years ago

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Daniel, Employee

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Hi Nelson, 

You'll need to speak with a rep who will first add the following add-ons to your account:
- International Voice Roaming,
- International Data Roaming.

When calling simply press several times on the "0" to skip the prompts and speak directly to a representative.

Have a great trip :)

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