Add on deletion

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  • Question
  • Updated 9 months ago
  • Answered
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Hi there, I added 10$ worth of data for my previous billing period but don't need it this month. How do I remove it?
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Kate B

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Posted 9 months ago

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Dennis, Mobile Master

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Log into self serve and you can remove that data add-on package
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Kate B

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Hi Denis, thanks for the reply! I can't seem to find the option under add-ons.. is that where it should be?
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Dennis, Mobile Master

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Are you sure you added a reoccuring add-on and not a 1 time add-on when you used all your data?
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Bernard, Official Rep

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@ Kate, Dennis is correct you bought a one time data top up not a recurring one. There is nothing to remove, you are all good. :-) 
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Paul Deschamps, Mobile Master

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If it was a text you sent when you used up all your data then it's just for that month not a reoccurring thing.

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