add on added to the wrong account - can it be changed?

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  • Updated 3 years ago
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I just added the US roam to one of the phone numbers in my account, but it was the wrong phone number, is there anyway to switch the add on to the other number in my account?
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Jenny May Trudeau

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Posted 3 years ago

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Chad Burr, Mobile Master

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Once it's added you can't switch it. You'll have to call customer service for that. If you need it tonight I recommend you just add it to the correct phone and then deal with calling in tomorrow.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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