Add home phone/porting number

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  • Updated 9 months ago
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Cece

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Posted 9 months ago

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Robert, Mobile Master

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All relevant information can be found here : https://www.koodomobile.com/help/moving-your-number-koodo

If you have any other questions, go ahead.
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Cece

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Hi
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Cece

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I can't do this.. im taking care of my terminally ill husband and i hate computers and not good at this...please help
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Cece

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I need help to get a home phone and porting my existing phone number but not until i physically receive hardware. Husbandneeds phonefor 911 and docs and nurses. Can u pls do this for me. Ive been waiting and trying for 2 hrs now..PLS HELP ME?
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David, Mobile Master

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This is a public forum filled with customers who volunteer their time to help by answering questions. We have no access to the internal workings of Koodo.

Is there some reason why your current phone service does not meet your needs?  It sounds like this is not an appropriate time to be switching as there will be gaps in service as the change-over occurs.

If you need support of a Customer Service Rep for your telecommunications needs, one of the Top Tier suppliers (Telus, Bell, Rogers) offer a more white glove service. 
(Edited)
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Cece

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Im not even sureif im doing this correctly because im not seing your replies
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David, Mobile Master

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This is not a chat line, it is a discussion forum. Replies may come in a few minutes or hours, depending on who happens to be hanging around.

You have to reload the page to see changes and replies.
(Edited)
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Cece

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Do i call instead
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David, Mobile Master

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Koodo has no sales department accessible by telephone. They are mostly an online kind of company, with some retail outlets. Possibly a visit to a Koodo sales outlet will be the least stressful for you.