activations problems

  • 1
  • Question
  • Updated 5 years ago
  • Answered
i paid 50$ for a pre paid sim card in a koodo store, then went to activate online and it wants to charge me extra and wants my credit card info. why is this?
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sam silvestro

  • 70 Points

Posted 5 years ago

  • 1
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Sophia, Mobile Master

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Hi Sam, do you mean you bought a $20 prepaid SIM card + $30 top up voucher? If you activate it using this link: https://prepaidselfserve.koodomobile.... you should NOT be be asked for more money or a credit card, in fact it should give you $20 credit as a welcoming present :)
Or what were you trying to do?

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