Activation Issues

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I just activated a prepaid account online, the transaction seem to have went well online however my phone still has no service on it, i was wondering what could be the reason behind that
Photo of Prince Nilez

Prince Nilez

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Vincent

Vincent

  • 12,188 Points 10k badge 2x thumb
Hey Prince!

You can double check that all the steps have been completed from this link: http://koo.do/104lo68

If you still have no service on your phone, you can give us a call by dialing *611 from your Koodo phone (if applicable) or by dialing 1-866-995-6636 from a landline.

Thank you.

This conversation is no longer open for comments or replies.