Activation interruption

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  • Updated 5 years ago
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I am trying to activate my cellphone, but it says that the service is suspended untill february 17th, but we are still in march... What's happening?
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Anthony Duhaime

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Posted 5 years ago

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John Burke, Mobile Master

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Since they have different activation processes, is it a SIM phone or not?
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Anthony Duhaime

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sim not prepaid
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Camilo_A

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Is it prepaid or postpaid? If it is postpaid you can always call and get the line activated since online activation seems not to be working.
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Ahmad

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As a Koodo employee, you should know that online activations are no longer available at this time and you should know the reason why.
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Anthony Duhaime

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I called but I did not find the the button to press to get to the activation.
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Ahmad

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Keep pressing 0 till it transfers you to someone. Easiest way
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Anthony Duhaime

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Do you have another option because im using a friend's cellphone and she doesn't have many time on it
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Camilo_A

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1-866-995-6636 Option 3 or you just say activate after choosing english

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