Activation Time

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I activated my pre paid sim about an hour ago. It says that my sim is "active" on my koodo profile by my phone says that I have no service. How long will it take for my sim to get activated? Or have I forgotten to do something? I have set up my account, paid for my plans and boosters too

Thanks :)
Photo of eman

eman

  • 82 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
Try turning off the device, removing the sim, reinsert sim, and restart the device.

The activation process should be 'instant'. Good luck!
Photo of eman

eman

  • 82 Points 75 badge 2x thumb
Thanks! that worked. It went from "no service" to "koodo" but then I sent out 2 text messages, and now i dont have service again. Is there anything i can do about that?

thanks :)
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
That's really odd. What device are you using?
Photo of Bailey Saunders

Bailey Saunders

  • 60 Points
I'm having the same issue

This conversation is no longer open for comments or replies.