Activation or Sim fee?

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Hi, I just switched my phone to koodo at a koodo store, they said that I have to pay the plan Activation fee. I paid $12.42 for that. My husband use koodo from last month. I noticed he didn't been charge any fee in the store. I check the bill. it saids "plan Activation fee $0, Koodo Micro Sim is 10.99, after tax is $12.42. I was not informed of this in advance. Is this an appropriate fee I have to pay?
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daoisttaiji C

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Posted 3 years ago

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Jonathan I, Mobile Master

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There's technically no real fee, per say, but you have to buy the SIM card for the price they had in store + tax. They just used terminology you might be more familar with.

A lot of retailers will usually waive SIMs if activating a line, though. $10.99 also sounds out of whack; it's usually $9.99. Where did you get your service from?
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daoisttaiji C

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Thank you very much for the answer! I brought my own phone to get service at the koodo store
Parkway Mall, 85 Ellesmere Rd
Scarborough, Ontario

And chose the regular plan which is $40 a month but do get 10% discount. Is this Micro Sim fee have to pay at koodo store?
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Dennis, Mobile Master

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the Sim card costs $10 when you buy it.

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