Activation of SIM card

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  • Question
  • Updated 2 years ago
Hello
I bought prepaid koodo simcard and activated online but it is not activated in my phone, whenever i tried calling someone from my phone it says not registered on network. Can you please help me to sort out this problem ?
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sabita kadel

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Posted 2 years ago

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Mayumi, Mobile Master

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How long ago did you activate it? You might need wait a little longer.
Did you restart your phone? 
You can also try turn a power off take SIM card out, wait for awhile then put sim back in, then restart your phone.
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sabita kadel

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I activated yesterday evening. Yes, I tried everything you said but still its not working :(
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Todd Leblanc

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have you checked on your account to confirm if its activated? If so might be best to call customer support and see if possibly didn't flow though properly