Activation of another account

  • 2
  • Question
  • Updated 8 months ago
I bought a simple card online and try login into my self serve account but it says I linked another email and have to wait for that email to accept the activation before I can login. How do I change this if possible ?
Photo of jayson dickins

jayson dickins

  • 30 Points

Posted 8 months ago

  • 2
Photo of David

David, Mobile Master

  • 83,300 Points 50k badge 2x thumb
You can either sign in with the other email address, or contact Koodo to straighten it out.
 You can contact Koodo on Facebook or Twitter.  How-To: you can send a tweet to @koodo - and one of Koodo’s agents will help take the conversation private, or send them a private message from Koodo Phone Numbers: *611 from your cellphone, 1-866-995-6636, or +1 647-788-4337. Facebook or Twitter are the methods with the least effort needed.