Activating Sim Card

  • 2
  • Question
  • Updated 3 months ago
I tried registering my prepaid phone and the computer messed up and closed everything. Now when I go back in to try and finish it says the sim card number is reserved for someone else. I don't know what to do!
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Mallory

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Posted 3 months ago

  • 2
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Ivan, Mobile Master

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Is the SIM card active now? Your activation may have gone through. Have you selected a plan or booster?
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Mallory

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No. I can't do anything.
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Robert, Mobile Master

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If the phone doesn't work, I'D give Koodo a call so they can check on their end. Dial *611 from your phone.
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Dennis, Mobile Master

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Reboot your phone and see if that works.

Also what happens when you try to login to self serve?