Activating my old phone

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I broke my current phone and need to activate my old phone. I am trying on the site, but I am not getting the option to use the SIM card that is in my current phone, and put it in the phone I want to activate, how do I do this?
Photo of Laura Borealis

Laura Borealis

  • 92 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
Hi Laura,

You don't need to 'activate' anything. Simply remove the sim card from the broken phone and put this into your old phone. As long as the old phone is unlocked or from Koodo/Telus, you are good to go.

Hope this helps!
Photo of Laura Borealis

Laura Borealis

  • 92 Points 75 badge 2x thumb
Oh, wow, that seems too easy, haha! Thanks :D
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
:) Happy to help.
Photo of Daniel Gunn

Daniel Gunn

  • 19,800 Points 10k badge 2x thumb
Note: Keep in mind that not all sim cards are the same size, so if the sim card from the new phone is bigger or smaller than what is needed in the old phone you will need to purchase a new sim card.

Just my two cents worth :)
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
Great point Daniel! Totally slipped my mind. Thanks for chiming in :)
Photo of Daniel Gunn

Daniel Gunn

  • 19,800 Points 10k badge 2x thumb
No problem! :) always glad to help too.
Photo of Laura Borealis

Laura Borealis

  • 92 Points 75 badge 2x thumb
Thanks for all the help. The SIM fit perfectly and I just made a phone call. :)
Photo of Peter

Peter

  • 4,738 Points 4k badge 2x thumb
Perfect! Thanks for confirming. Sorry that you broke your current phone though :(

Hopefully the old one can tide you over in the meantime.

This conversation is no longer open for comments or replies.