activating a new phone with a new number

  • 2
  • Question
  • Updated 2 years ago
  • Answered
i activated a new phone with a new number and prepaid plan. I got confirmation email that it was activated but when I call the number i get an answering machine. What do i need to d next?
Photo of Miz

Miz

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Sophia

Sophia, Mobile Master

  • 143,064 Points 100k badge 2x thumb
Did you insert the SIM card in your phone? You should be able to use it right away... let us know where you're stuck, Miz.
Photo of Sophia

Sophia, Mobile Master

  • 143,064 Points 100k badge 2x thumb
BTW In order to receive and make phone calls, you will need to buy a "Talk Booster". The best value is the $25 one, which will give you 500 minutes and will not expire as long as you keep your plan active.
Photo of Julie

Julie, Official Rep

  • 2,344 Points 2k badge 2x thumb
Hey Miz! 

Is everything sorted out? Unless you have a plan that already includes minutes, you do have to purchase a Talk Booster as Sophia has mentioned! 

Keep us posted :)! 

This conversation is no longer open for comments or replies.