Activating

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Sim #not working
Photo of Shirley Davis-Boland

Posted 4 years ago

  • 1
Photo of Dave

Dave

  • 7,814 Points 5k badge 2x thumb
Has your SIM been registered on your phone?

Did it ever work?

Is this an unlocked phone - one possibility in this case is that the phone is not unlocked.

In this case you should probably talk to tech support at 1-866-995-6646, or if a koodo store is close you can go in to the store as there may be a problem with the SIM card itself. The store can always contact tech support for further help if they have problems.

This conversation is no longer open for comments or replies.