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  • Updated 3 years ago
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Sim #not working
Photo of Shirley Davis-Boland

Posted 3 years ago

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Photo of Dave


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Has your SIM been registered on your phone?

Did it ever work?

Is this an unlocked phone - one possibility in this case is that the phone is not unlocked.

In this case you should probably talk to tech support at 1-866-995-6646, or if a koodo store is close you can go in to the store as there may be a problem with the SIM card itself. The store can always contact tech support for further help if they have problems.