Activated SIM card and number, unregistered email?

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  • Updated 2 years ago
  • Answered
I recently activated a Pre paid sim card and new number, the phone number and SIM card works but the email I associated it with didn't register I missed the verify. But now I have a phone with a working number but no way to manage it. How can I set up a new email, keep the set phone number and sim card
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Apryle Comstock

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Posted 2 years ago

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Melissa, Employee

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Hey Apryle! You would have already chosen your email address and password for your self-serve account once creating your prepaid account. Can you try logging in https://prepaidselfserve.koodomobile.com/ and letting us know what error message you're getting :)