activate my mobile

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  • Question
  • Updated 4 months ago
Please activate my mobile. I paid my Bill for this Month.
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Posted 4 months ago

  • 1
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Daniel Hryb

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if you just paid your outstanding balanced after being suspended via self serve or through dialing *611 the reactivation should be pretty much instant. You may have to reboot your device.  If you paid through online banking/in branch you will need to wait until Koodo receives the payment + applies it to your account.  Usually 2 - 3 days
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Robert, Mobile Master

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Keep in mind that you also need to pay the reconnection fee!
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Jan Hope

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@N Louise

We are customers like you. We don't have access to your account so we cannot activate it for you. If you follow @Daniel Hryb and others advice you will be fine.