activate

  • 1
  • Question
  • Updated 8 months ago
hello, this is Sun Choi. I tried to open an account last Wednesday. and it was suspended i don't know why. i called * 611 and they tauhgt me the email address FMgmtFax4162794844@telus.com i sent my information (my passport and invoice's pics.) and it didn't answer me yet. i have no clue what i do!! plz help me!!!
Photo of sun

sun

  • 70 Points

Posted 8 months ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Sounds like your account was referred for review for possible fraud. There's nothing that can be done until the fraud investigation is complete.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
But imagine if the fraud investigation turns up actual fraud. It's a double edged sabre