Activate an account from last year

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  • Question
  • Updated 2 years ago
  • Answered
Activation of an account
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Jack Whitesleep

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Posted 2 years ago

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Chadwick, Mobile Master

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It's most definetely closed. You will need to re apply
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Sophia, Mobile Master

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Oh you're probably out of luck there, Jack, if it's prepaid the account would have expired after 3 months, and postpaid (if I'm not mistaken) after 6 weeks or so after cancelling... sorry :(
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Mathieu, Mobile Master

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Both end after 90 days of inactivity (non payment for prepaid or cancellation for postpaid)
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Tayeb A, Employee

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Hello Jack,

A Prepaid account is de-activated automatically if you've been without an active Base Plan for more than 90 days (please click here:

You'll be happy to know that you can reapply for a new account whenever you're ready. No credit check is required for prepaid.

Thank you!

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