Activate account

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  • Question
  • Updated 4 months ago
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I did not receive an email from kudo after registering my phone so i cannot complete the registration. It is an LG on a monthly plan. Cant text.
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Ruthann MacMillan

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Posted 4 months ago

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Dinh, Mobile Master

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hi Ruthann,
I would suggest you check the junk, spam folder and see if there is any email from Koodo there.

I supposed you were on a monthly plan. Normally you would be able to use the phone, text, and data in your plan right away before the email verification.
(Edited)
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Bernard, Official Rep

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@ Ruth, you have been with us for several year. Thank you ! :-) It looks like you simply upgraded to a new phone so to access your self serve account you can continue to use the email log in you always had. The same one yo used here.