Account Security PIN from rogers

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  • Updated 3 years ago
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I'm changing my number from my rogers account to my koodo account, and i'm wondering where i can get the Account Security PIN from my rogers account. Is it my password to that account? Thanks for your time
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Mike Neufeglise

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Posted 5 years ago

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Zaphod Beeblebrox

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Call Rogers and ask them.

They should have other ways to verify the account with you and give you the PIN.
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Timo Tuokkola, Mobile Master

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The pin almost never works in my experience. The account number or the IMEI number of the phone is a better bet.
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Jonathan I, Mobile Master

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I can confirm this to be true; I've had a few ports go incomplete because the PIN number didn't take. IMEI of old phone is more reliable but can still fail if it's not registered on the account so the safest/guaranteed method of porting is the account number.
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implode

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Last IMEI phone that I got through Rogers?  I have since that phone purchased two phones outright direct that come factory unlocked.
I don't know my PIN with Rogers, so I'm trying to get that sorted out by calling them up in order to port my number over.
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[Add] So it appears I didn't have a PIN with Rogers, but I just set one up to help with the porting process.
(Edited)
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Timo Tuokkola, Mobile Master

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It not the imei of the last phone purchased through rogers, it's the imei of the phone currently being used with Rogers.
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Mike Neufeglise

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Solved. Didn't realize I only had to have one of the pieces of info. Thanks for your replies :)

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