account regestering not working service not avalable

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  • Updated 5 years ago
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hi my name is marcel just wanted to ask why the online service is not working for regesting for an online account
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marcel loyer

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Posted 5 years ago

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Photo of Reena


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Hi Marcel
Do you have a current account with Koodo? If you're having trouble I would suggest calling from a landline if possible. 1.866.995.6636
Photo of Djenneka


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Have you tried to register before? Or have you had a profile with the emai address you are trying to use? Either way, contact koodo via *611 from your koodo phone (free of charge) or 1-866-995-6636 from another phone to get assistance regarding the registration.
Photo of Vincent


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Hi Marcel!

No known issue with the Self Serve registration.

Are you using Google Chrome, or Safari? Koodo Self Serve is optimized for Internet Explorer 7 and above, and Mozilla Firefox 3 and above. Please try again, using either one of these browsers.

You can also try clearing your browser cookies and cache, closing your browser, and registering once more.

If you still are unable to get access to Self Serve after following these steps, please contact us and a rep can assist. Please dial *611 from your Koodo phone or 1-866-995-6636 from a landline.

I hope this helps.

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