Account Holder Name Change

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  • Updated 5 years ago
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I would like to change the name of the account holder of my account. It was originally opened in my parent's name as I was under 18 when I purchased my phone but I would now like to change it. Can this done be online myself using Self Serve or do I have to phone and pay a 25$ charge or go to a Koodo kiosk?
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Posted 5 years ago

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Photo of Camilo_A


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Hi there... To transfer the Ownership of you account you will have to Call Koodo or do it at the store, the current account holder calls in, authorizes you to take over and then you have 10 business days to Call Koodo and complete the transfer...

Make sure you have 2 pieces of ID minimum for the credit check to see if you are eligible for the services, there is a 25$ fee that applies to do this...

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