Account won't renew monthly base plan

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  • Updated 2 years ago
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Dimitri Giannakos

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Posted 2 years ago

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Mathieu, Mobile Master

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If it does not renew monthly base plan that's because you don't have enough funds in your account. Make sure you have enough to cover the plan plus the taxes.
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Mayumi, Mobile Master

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Also if you just set up for the auto top up, you will need to top up manually for the first month and it will kicks in afterwords.