Account shows event $14.99 every month on same day in billing. What is this?

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  • Updated 1 year ago
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On my itemized billing statement every month it shows $14.99 on the same day every month above my normal bill. Listed under sms/data.
Any idea what this is? I am not over my data
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Tasha Eddy

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Posted 1 year ago

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Paul Deschamps, Mobile Master

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Hi Tasha could you post a screen shot with personal info blocked out to see exactly what your talking about, it may help us identify the charge, thanks.
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Bernard, Official Rep

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Tasha, looks like you have signed up for some kind of monthly subscription, music or other kind. We only facilitate the payment and can't do anything else. You would have to contact the merchant and cancel service in order to stop it. It could be tied to a gmail account and the purchase could be through the Android playstore.