Account Registration Error. Cannot login or register

  • 2
  • Question
  • Updated 3 years ago
  • Answered
My Monthly plan sheet that serves as a receipt and reference.. Does NOT have my last name. Do I have a way to register for the self serve monthly, or login?

The receipt paper says my first name, but not my last name.
Everything else is on the paper

The Rep ID is there
Location ID is there
My Acct is there,
SIM number is there, too.
Address and phone number. Everything.

But, I cannot login or register.
I'd like to pay my bills...

Please help me out!
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  • 70 Points

Posted 3 years ago

  • 2
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Dennis, Mobile Master

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You will need to call Koodo to straighten out your self serve.

*611 on your Koodo cell. It's a free call