Account reactivation

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  • Question
  • Updated 3 years ago
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I stopped using Koodo 2 years ago because I was outside the country: can I reactivate my account if I still have both the phone and the sim card ?
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Nancy Petitclerc

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Posted 3 years ago

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Justin Robichaud

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Hey Nancy!

Sorry but no you're account cannot be reactivated. You will need to take a new number and activate a new account.
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David, Mobile Master

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The SIM card will have expired 90 days subsequent to the deactivation. You can get a fresh one from Koodo when choosing a plan.

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