Account problems

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  • Updated 3 years ago
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I am currently living in Japan so I had to cancel my koodo plan. I called ahead of time and spoke with someone and got everything figured out so i thought it would be just fine but I am trying to log into my account so I can pay my final bill and for some reason it is saying my account is expired and won't let me access it. My final bill should a little over $100 and I don't want any additional charges just because there's a problem with my account. What should I do?
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Melanie Rasich

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Posted 3 years ago

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Dennis, Mobile Master

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You will need to call koodo to pay your final bill

1-866-99-KOODO (1-866-995-6636).
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David, Mobile Master

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Probably won't work from Japan.


Try +1 647-788-4337

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