Account pin

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  • Question
  • Updated 2 months ago
Where do I find account pin??
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Jim Fraser

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Posted 2 months ago

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Allan, Mobile Master

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Account pin or number?
Your account number can be found on the main page of selfserve when you first login.
Your account pin will have to be reset if you dont remember it and you can do so by contacting Koodo via Facebook or Twitter or by giving them a a call.
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Dennis, Mobile Master

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Usually they wrote it down on the contract
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Jru Gordon

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Anywhere I've worked in wireless retail, we were not allowed to write it down, in case someone was reading over the customer's shoulder, or someone grabbed the customer's contact and run.
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Dennis, Mobile Master

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Wouldn't the person looking over would have likely overheard the conversation when it got to the pin?
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Jru Gordon

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We would have the customer type in their PIN, so even we didn't know it
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Dennis, Mobile Master

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That would make looking the shoulder harder