Account name

  • 1
  • Question
  • Updated 5 months ago
  • Answered
Why is it that when I log into my account, it says "Hello Ronald" which is my husband's name? I had called before and they corrected the account to add my name Paulette Morissette where the phone number is but the account still shows under my husband's name.
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Paulette Morissette

  • 72 Points
  • confused

Posted 3 years ago

  • 1
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RudyW

  • 21,890 Points 20k badge 2x thumb
If it's your husband who opened the account with koodo the name can only be changed by a transfer of ownership since they ran a credit check on him not you.
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Eric Gregory

  • 60 Points
My account name was changed to my girlfriends name when I was in a coma in North Vietnam. I want it changed back to my name since its my account and my credit card and we ate not together. My name is EricGregory my number is 2509743885
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Mayumi, Mobile Master

  • 115,204 Points 100k badge 2x thumb
Who is using your account right now?  Your ex and you as well?
Are you receiving a bill even tho it's under her name now?
How many line is on the bill?

Can you start your own post includes those answers ,pls.
https://community.koodomobile.com/koodo/topics/new