Account manager needs to approve?

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  • Updated 1 year ago
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Question: I am trying to get on my koodo mobile account and a message comes up that says an account manager needs to approve access. What does this mean and how do i get past it? Thanks!
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Jessa Cober

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  • frustrated and confused!

Posted 1 year ago

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Bernard, Official Rep

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Jessica you have multiple email addresses registered with us. The gmail one is your login (not the one you used here or the hotmail one) and that one worked fine as I see you logged in  a couple of months ago without a problem.