Account Manager

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  • Updated 1 year ago
2 years ago I got a new phone but my step mom had to become the account manager because I was too young to set an account up myself. Now I am old enough and want to get a new phone but I can't do anything without her coming with me to get a new phone. Is there any way I can take her off of being account manager and put myself on? She doesn't have a cellphone so this account has always been my account! Thank you! 
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Marley Oldfield

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Posted 1 year ago

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Paul Deschamps, Mobile Master

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Hi Marley, you'll have to have her call in and you and transfer your line to your own account under your name, or what is called a transfer of ownership which I believe is $35 to complete.

If you don't want the actual account under your name and just want athorrity to do things you can leave the account under her name but she can have your name added to the account. She will need to call in for this.
(Edited)
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Timo Tuokkola, Mobile Master

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She needs to request that the account be transferred to you. Then you need to contact koodo (could be at the same time) to complete the transfer. You will need two pieces of ID for the credit check and there will be a $10 fee for the transfer.
(Edited)
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Paul Deschamps, Mobile Master

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Wow transfer dropped in price my bad Timo is correct go by his comment