Account # is Account # ?????

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Trying to set up bill pay through my bank but it tells me "the account number associated with this payee is not on the correct format" Does nyone know what the correct format is for Kodoo???
Photo of Karen Jackson

Karen Jackson

  • 70 Points

Posted 4 years ago

  • 1
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
Hello Karen,

Just add a 0 in front :)
Photo of Yannick


  • 44,018 Points 20k badge 2x thumb
Hi Karen, the number should be your 8-digits account number, starting by 2. If you are an ATB customer, give us a call and we'll provide the number to use (we have a specific converter tool). Thank you!

If you see a good answer, give it a star.
Photo of Marilou Desjardins

Marilou Desjardins

  • 70 Points
I got the same problem I called my bank she said the account number should contain numbers and

This conversation is no longer open for comments or replies.