Account fails to load

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  • Question
  • Updated 1 year ago
My account failed to load. So I can't play kakao games. What should I do?
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sara

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Posted 1 year ago

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Allan, Mobile Master

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Are you referring to games on the KakaoTalk app? Have you tried reinstalling the app? When you say fail to load can you simply not login or something else?
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sara

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When I want to load my account it writes: faild to load data. Why? I don't have connection problem.
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David, Mobile Master

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Sounds like an App problem, not a connectivity problem. Have you tried restarting your phone, in addition to Allan's suggestions?
(Edited)
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sara

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Yes I tried.
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sara

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I tried reinstalling the app too.
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Allan, Mobile Master

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I would suggest contacting Kakao: http://www.kakaocorp.com/en/etc/clientsatisfy