Christy, this is a public forum so for your sake I deleted your number. You have joined us last year and I see you used a credit card in November to pay. As you are aware we are an e.bill only company. You were sent an SMS in February to give you a heads up your bill is ready. Please see below:
Because of missed months the account has past due amount and until it's paid, unfortunately it cannot be reconnected. Pls dial #227 from your phone to get some assistance.