account balance xxx xxx xxxx neve reived aa bill.... disconnected service

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  • Updated 4 months ago
  • Answered
  • (Edited)
never received a billl.... ph has been disconnected ....why  ph xxx xxx xxxx
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Christy Gibson

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Posted 4 months ago

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Bernard, Official Rep

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Christy, this is a public forum so for your sake I deleted your number. You have joined us last year and I see you used a credit card in November to pay. As you are aware we are an e.bill only company. You were sent an SMS in February to give you a heads up your bill is ready. Please see below:
  

Because of missed months the account has past due amount and until it's paid, unfortunately it cannot be reconnected. Pls dial #227 from your phone to get some assistance.