Accessing voice mail - a few days ago my voice mail stopped working and I'm also unable to use *611 to call koodo

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It's a Samsung note 2. I call voice mail and its just dead air, same with their customer service using *611. I've tried calling my number from the phone as well and same result. It's worked fine for two years.
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Dana Gander

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Dana,

Shut the phone down, remove the battery and SIM card and let it sit for ~5 minutes. Put the pieces back into the phone and try again!
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Dana Gander

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Thank you, I couldn't get the sim card out but did take the battery out for five mins and that took care of it ...cheers Dana

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